Notices reach hundreds of people on WhatsApp, and you see who received them.
Tech support that shows up.
Automation that never sleeps.
AVGN Infotech runs IT for organisations across India since 2013: infrastructure, security, cloud and a support desk you can reach in three taps.
downloadDownload Remote ToolOne small file for Windows.
forumWhatsApp the deskMessage the support desk
check_circleOwn engineers, Mumbai & Navi Mumbaicheck_circleRemote support across Indiacheck_circleOneDesk in 13 Indian languages
Support desk online · 24×7×365How can we help?Pick one and we reply on WhatsApp.
headset_micIT supportSlow PC, printer, network, ITMS or remote helparrow_forward
sellSales enquiryAMC, new setup, CCTV or visitor managementarrow_forward
2013Serving clients since
24×7×365Support desk
2Offices in Mumbai and Navi Mumbai
13Indian languages in our software
rocket_launch
Run your own help desk with AVGN OneDesk.Create a workspace for your team, add your people and start taking tickets.
newspaperNews & alertsSee all north_east
How support works
From “it’s stuck” to “fixed”, with a paper trail.
- 01chatRaise it anywhere
WhatsApp, chat, e-mail, portal or a call. Every request is logged as a ticket.
- 02smart_toyAI answers first
AVGN Assist replies in seconds, collects details and sets the priority.
- 03screen_shareRemote fix
An L1/L2 engineer connects with a session code and starts a remote session within minutes.
- 04engineeringOnsite if needed
Hardware, network or anything that needs hands: an engineer visits.
- 05task_altClosed with your rating
You confirm the fix and rate it. Reports show your team what happened.
Remote support
Fixed before the meeting.
Your engineer sends a six-digit code, you type it, and the fix happens on your screen while you watch. Install the small Remote Tool once; no waiting for a visit.
- check_circleEnds when you say so
- check_circleSession code, not passwords
- check_circleYou see every step
Live Systems
Every device reports in.
PCs and servers report hardware, health and their security to-do list into OneDesk by themselves. We see problems before you raise them.
- check_circleDevice health and inventory
- check_circleIT security health report
- check_circleSecurity fix list per machine
GatePass at the gate
Visitors flow, guards relax.
Invites on WhatsApp, host approvals in one tap, printed passes, vehicles and contractors: the gate runs itself.
- check_circleHost approvals on WhatsApp
- check_circlePasses, vehicles, contractors
- check_circlePre-registration and QR
Automation at work
The work that runs while you sleep.
AVGN’s own products do the repetitive work, so engineers spend their time on what needs a person.
Every mail to the support address opens a ticket with the right priority.
PCs and servers send hardware, health and their security to-do list by themselves.
Missing updates and weak settings become a to-do list, with a health report for management.
The clock pauses outside working hours, so nobody is judged on a closed night.
Invite, approve and print the pass; the host taps once on WhatsApp.
The complete catalogue
Everything we do, nothing hidden.
Nothing matches that. Try another word, or ask us.
Why AVGN
Six reasons buyers stay with us.
24×7×365 support desk
Weekends and holidays included. The desk answers when your people are working.
More than a decade in
Serving organisations across India since 2013, through every generation of Windows, Wi-Fi and cloud.
One team, one contract
Infrastructure, security, cloud and support from the same people, so nothing falls between vendors.
Our own software
OneDesk, GatePass and Connect are built by us. Every request is tracked and reported, not lost in a chat.
Remote first, onsite when needed
A remote session starts within minutes; an engineer visits when hands are needed.
Reports in plain language
Monthly reports your management can read, and OneDesk in 13 Indian languages.
Testimonials
Straight from our clients.
Be the first to share what it was like to work with AVGN.
verifiedNames and references on request.
★Industries we serve
Every industry runs on IT. We build it strong, secure and ready.
Whatever your industry, you get the same strong, experienced team, from IT infrastructure design to security.
IT is common to every business, so we are ready for any industry. These are the industries we support today.
- scheduleOver a decade of experience
- publicReady for any industry
- lanDesign to security
- verifiedSecure and professional
- ★Chemical Trading & Manufacturing
- ★Education, Research & Training
- ★Finance & Financial Services
- ★Healthcare
- ★Hospitality
- ★Industrial Engineering & Manufacturing
- ★Market Research & Data Analytics
- ★MEP Engineering Services
- ★Non-Profit Organisations
- ★Pharmaceutical Manufacturing
- ★Pharmaceutical Retail & Distribution
- ★Real Estate, Construction & Infrastructure
- ★Software Industry
- ★Textiles
- ★Tell us your industryarrow_forward
Design
We plan your IT infrastructure around how your industry really works, before anything is bought.
Build
Networks, servers, cloud and devices installed properly, then supported after go-live.
Secure
Security, backup and policies from day one, so your IT stays safe, professional and ready to grow.
We never show a client's name without their written permission.
Projects
Recent work, shown, not told.
A few recent projects, described without client names. Each one opens with its photos.
Projects are being added. Ask us for references.
Gallery
Our work, in pictures.
Albums from sites, installations and the team. Tap a photo to see it full size.
Photos are being added.
About Us
An IT partner since 2013, built in Navi Mumbai.
AVGN Infotech designs, supplies, secures and runs IT for schools, factories, hotels, offices and institutes. We started with servers and networks; today we also build the software that runs the desk, the gate and the notices.
Our direction is automation-first: anything that repeats should run by itself and report to a person, so your team and ours spend time on decisions, not routine.
2013Founded
New PanvelHead office
Mumbai · Navi Mumbai · PAN IndiaWhere we work
3Own software products
Offices
- location_onNew Panvel, Navi MumbaiShop No-42, near Miraj Cinema, opp. Rajlaxmi Jeweller, Sector-1, New Panvel East, Panvel, Maharashtra 410206
- location_onAndheri East, Mumbai3 Premini Niwas, Malpa Dongari No. 2, near Tridha International School, Andheri East, Mumbai 400093
We supply and support
AcronisAdobeBitdefenderCiscoCP PlusD-LinkDellEpsoneSSLHPLenovoMatrixMicrosoftSonicWallSophosSynologyTP-LinkUBNT
Contact Us
Tell us what is slowing you down.
Thirty seconds on the form, a person calls back within one working day. Or reach the desk directly.
- location_onNew Panvel, Navi MumbaiShop No-42, near Miraj Cinema, opp. Rajlaxmi Jeweller, Sector-1, New Panvel East, Panvel, Maharashtra 410206Open in Google Maps north_east
- phone_in_talk
- mailE-mailinfo@avgninfotech.com
- scheduleHoursSupport desk 24×7×365 · Office Mon–Fri, 9:00–19:00